Information We Use
Dottra may use account details, identity information, KYC records, transaction activity, repayment details, notification events, and device information needed to operate the app.
Some information is provided by you, while some is generated when you use account, credit, repayment, and security features.
Why We Use It
Information is used to verify eligibility, operate credit and repayment features, protect accounts, deliver notifications, and support account operations.
Security-related information may be used to detect unauthorized activity and to support transaction approval records.
Sharing
Dottra may share information with service providers, payment and notification processors, verification partners, or regulators where required for service operation or compliance.
Dottra does not need to expose sensitive approval credentials in the mobile app to process transaction approvals.
Retention
Records may be retained for operational, audit, accounting, legal, and support purposes.
Retention periods can vary depending on the type of data and the requirements that apply to the account or transaction.
Choices
You can manage app notification preferences from Settings.
You can contact Dottra to ask questions about account data, support records, or policy handling once the support flow is introduced.
Draft policy copy for product layout. Final legal text should be reviewed before release.